Senior UX/UI Designer · AI Product Consultant

I turn complex systems into clear, intuitive digital experiences.

Designing end-to-end workflows and polished, accessible interfaces across healthcare, insurance, e-commerce, and AI.

12+ years · UX strategy · UI design · Enterprise healthcare · AI experiences

Explore selected work View résumé

Open to remote Senior and Lead UX/UI opportunities

Smart Choice recommendation experience in UnitedHealthcare Find Care
Smart Choice1 of 4

Selected healthcare work

Four products. Four questions worth opening.

Recommendation engine Protected

Smart Choice

How do you get someone to trust an algorithm with their healthcare?

Smart Choice recommendation experience in UnitedHealthcare Find Care

What I solved: Turned model outputs into a recommendation members could understand before choosing a provider.

Responsive webExplore case study
Cost transparency Protected

Cost Estimate Experience

Cost information existed. Members abandoned the journey trying to find it.

Cost Estimate Experience embedded in a healthcare journey

What I solved: Moved cost information into the journey instead of sending members to a separate destination.

Web and mobileExplore case study
Decision support Protected

Provider Compare

Four providers fit on desktop. Only two fit on mobile. That changed the entire product.

Provider Compare responsive healthcare comparison interface

What I solved: Made dense provider comparison understandable when the available width was cut in half.

Responsive webExplore case study
Member education Protected

Benefit Guidance

Members had benefits that could save them hundreds. Most didn’t know how to use them.

Benefit Guidance experience for identifying lower-cost facilities

What I solved: Changed benefit education from a document to guidance at the moment of facility choice.

Mobile appExplore case study

UX thinking · UI execution

From the right problem to the finished interface.

I connect research, structure, interaction, and visual craft into complete experiences. Product design, design systems, and AI consulting support that core UX/UI practice.

UX evidence

  • User and business problems
  • Research insights and usability findings
  • Complete workflows and information architecture
  • Interaction decisions and responsive behavior
  • Outcomes and lessons

UI evidence

  • High-fidelity desktop and mobile screens
  • Visual hierarchy and interaction states
  • Components, variants, and design-system application
  • Accessibility decisions
  • Design-to-development specifications

More work by company

View the complete Optum / UnitedHealthcare collection →

Insurance · Enterprise

Allstate

Enterprise claims tooling — turning dense liability assessment into a workflow adjusters can trust.

View 2 projects →

Direct-to-consumer · Community

E-Commerce

Consumer commerce work focused on confidence after checkout, not just conversion at it.

View project →

AI-native tools

AI Heads

AI-native product work — design systems, agentic workflows, and tools built with AI as a collaborator.

View project →

About

I design the parts of healthcare that most people never notice—until they’re confused, lost, or charged the wrong amount. That’s where I work.

Working principles

  • Clarity over cleverness
  • Outcomes over deliverables
  • AI as collaborator, not replacement
  • Ship, learn, iterate
  • The user is never the problem

How I work

  1. 01

    Discovery

    Map the problem, people, and constraints before deciding.

  2. 02

    Frame

    Define the structure, flow, and decisions the experience needs.

  3. 03

    Prototype

    Build realistic flows that are specific enough to test.

  4. 04

    Test

    Find where the experience creates doubt or friction.

  5. 05

    Ship

    Release, measure, and refine with the team.